We keep three plans on purpose. More options means more decision fatigue.
Free
Up to 3 members, unlimited articles, community search. Forever free.
Pro — $12/month
Everything in Free, plus search analytics, custom domains, and priority email support.
Team — $32 per seat per month
SSO, audit logs, advanced roles, and a dedicated success manager. Annual contracts only.
When to upgrade
Most teams upgrade to Pro when they hit four members. They upgrade to Team when they need SSO — usually around twenty members or when IT mandates it.